Craig Sullivan
Craig is a user experience champion with a wealth of experience gained working with high street retailers and leading brands.
Craig has been Group eBusiness Customer Experience Manager at Belron® (Autoglass etc.) since April 2009, where he continues to make consumer facing improvements and fosters an appreciation of the importance of the user experience to the success of the business.
Previously Craig was with LOVEFiLM for four years as Product Manager - Digital and Usability, prior to which he spent six years as a usability and ecommerce consultant for John Lewis, Ocado, Carphone Warehouse, Waitrose and other online operations. His skills base includes UX, usability testing, user centred design, online marketing, customer insight, landing page and search optimisation, web analytics and multi-variate testing.
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